Old Wives' Tales
Radio & TV
Toxin du jour
Claim: Article claims UPS will not deliver packages to some parts of Israel.
Example: [Collected via e-mail, 2006]
Origins: This item about UPS' supposedly not delivering packages to certain parts of Israel (e.g., Jewish settlements in the West Bank, Jewish areas of the Golan Heights) originated with a column on debbieschlussel.com, written in response to a query from a reader who had heard second-hand that UPS would not deliver items "beyond the green line" (thereby forcing recipients to travel to Jerusalem to claim their packages).
Part of the confusion over this issue apparently stems from the fact that deliveries of parcels sent to Israel via UPS are not handled by UPS directly, but by O.P.S.I., an authorized service contractor for UPS, and from a distinction between packages shipped abroad and packages shipped domestically.
When we contacted O.P.S.I. directly, they acknowledged that a UPS customer service representative may have given out the information cited above, but that the information was incorrect:
Regrettably, information provided recently by UPS customer service representatives regarding UPS's service territory in Israel was incorrect. This is currently being resolved.Note that this response refers to "all packages coming from abroad." Correspondents within Israel have informed us that while UPS will deliver packages mailed from abroad to all areas of Yehuda and Shomron (including Gush EtZion), they do not necessarily perform domestic deliveries within those areas.
Through O.P.S.I., UPS covers 99% of the population in Israel outside the West Bank, except for a few remote areas in the Golan Heights and the Negev Desert, where it would be cost prohibitive to provide service. Only remote areas in the West Bank with very low population density are not covered
All packages coming from abroad are delivered into all areas of Yehuda and Shomron. This includes Gush EtZion. Customers residing in this area DO NOT have to go to Jerusalem to pick up their shipments.
UPS does not tolerate any type of discrimination and would not associate with any parties who did not embrace UPS's concern for fairness and equality.
Last updated: 13 December 2006
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